Effective Date: July 25, 2025
Who we are
At Simply Dispatch, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://simplydispatch.ca or use our services, including mobile applications.
Information We Collect
We collect both personal and non-personal information:
Personal Information:
- Name, email address, phone number, company name
- Billing and payment details
- Any other information you voluntarily provide via forms or support channels
Non-Personal Information:
Cookies and analytics data (e.g., Google Analytics)
Browser type, IP address, device information
Pages visited and time spent on site
How We Use Your Information
We use the information we collect to:
Send important updates and promotional communications (with your consent)
Provide, operate, and maintain our services
Improve user experience and website performance
Respond to inquiries and provide customer support
Process transactions and manage user accounts
Sharing of Information
We do not sell or rent your personal information. We may share your data with:
In the case of a business transfer, such as a merger or acquisition
Trusted third-party service providers (e.g., hosting, payment processing)
Law enforcement if required by law
Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality
- Understand user behavior and traffic patterns
- Enable core features like login sessions
You may disable cookies through your browser settings, though this may affect some functionality.
Data Security
We implement industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute data protection.
Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Request data portability or restrict processing under certain conditions
To exercise any of these rights, please contact us at: privacy@simplydispatch.ca
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.”
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Simply Dispatch
📍 41 George Street South, Brampton, ON L6Y 2E1
📧 privacy@simplydispatch.ca
📞 +1-437-988-8565